Do you need a brand refresh?

Five tell-tale signs that your brand identity might be due for a makeover

Let’s cut to the chase - if you’re even asking the question, there’s a good chance the answer is yes. But don’t worry; you’re not alone. Every brand, no matter how shiny and new it once felt, needs a little TLC now and then.

By Michael BarkerPosted on 23/06/25

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Not sure if you’re there yet? We’ve got you covered. Here are five tell-tale signs that your brand identity might be due for a makeover - and why holding off could be costing you more than you realise.

1. Your logo looks like it was designed on WordArt.

Let’s be honest - if your logo looks more like a relic from 2003 than a bold, forward-thinking representation of your business, we’ve got a problem. And no, “But I’m nostalgic!” is not a good enough excuse.

Here’s the deal: design trends change. What looked great 10 or even five years ago might feel dated now. Think of brands like Instagram or Burger King. They didn’t just decide to tweak their logos for fun; they did it to stay relevant, modern, and instantly recognisable.

Your logo is often the first thing people notice about your brand. It’s the handshake, the opening line, the first impression. If it’s not giving off the right vibe - or worse, if it’s screaming “I’m stuck in the past!” - it’s time to update it.

 

2. Your messaging is… well, confusing.

Quick test: can you sum up what your business does and why it matters in one or two sentences? If you can’t - or if what you’re saying feels as clear as mud - then it’s time to rethink your messaging.

Your brand identity isn’t just about the visuals; it’s also about the words you use and how you connect with your audience. Your tone of voice, tagline, and messaging should all work together to tell a story. Not just any story - your story.

But here’s the kicker: if your messaging is too vague, overly complicated, or just doesn’t feel like you, it’s going to fall flat. Your audience needs to get it - and fast. So, if your tagline leaves people scratching their heads instead of nodding along, it’s time to go back to the drawing board.

 

3. You’re blending in, not standing out.

The last thing you want is for your brand to feel like just another face in the crowd. But if your visuals, messaging, or tone of voice could easily be swapped with a competitor’s and no one would notice… you’ve got a problem.

A strong brand identity should scream “This is us!” It should be unmistakable, memorable, and impossible to ignore. Take Monzo, for example. Their bright, playful tone of voice and bold design make them instantly recognisable in the crowded fintech space.

If your brand feels like it’s fading into the background - or worse, if people are confusing you with someone else - it’s time to re-evaluate. You’re unique; your brand should be, too.

 


4. You’ve outgrown your old look.

This one’s a biggie. Businesses evolve. Maybe you’ve launched new services, expanded your team, or discovered a whole new audience. Whatever the reason, where you started isn’t always where you end up - and that’s a good thing! Growth is a sign of success.

But here’s the catch: if your brand hasn’t kept pace with your business, it can feel like you’re stuck in the past. Imagine wearing the same suit to every event for five years. Sure, it might’ve fit perfectly once, but now? It’s probably looking a bit worse for wear.

Your brand should reflect where you are now - not where you were when you started. So, if you’re feeling like your identity isn’t doing your business justice, it’s time to hit refresh.

 

5. Your audience just isn’t vibing with you anymore.

You know that feeling when your favourite band changes their sound, and you’re just… not feeling it? That can happen with brands, too.

If your customers aren’t engaging with your content, buying your products, or sticking around like they used to, it might not be them - it might be you. (Sorry.)

Audiences change. Trends change. And sometimes, what worked a few years ago just doesn’t land anymore. A rebrand can help you reconnect with your audience, realign with their values, and remind them why they fell in love with your brand in the first place.

 

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So, is it time to refresh?

If any of these signs are hitting a little too close to home, don’t panic. A brand refresh isn’t about throwing everything out and starting over. It’s about refining, updating, and making sure your identity reflects who you are today - and where you’re heading tomorrow.


Think of it as a glow-up for your business. The best part? You don’t have to do it alone. At Root Fifty-Two, we specialise in helping brands rediscover their spark. So, what do you say - ready to give your identity the attention it deserves?